Password reset
Plain
Plain collection
Failed payment
A calm payment reminder that explains what happened and gives the customer a way to fix it.
Scroll inside the email to read it all. Links stay in this preview.
Plain-text version
Hi Alex, we could not process your $29.00 USD payment for Northstar Standard. Your workspace is still available. We will try the payment again on September 13, 2026. Update payment method: https://example.com/billing/payment-method Check that your card details are current and that your bank allows the payment. Billing help: https://example.com/billing/help --- Northstar Help: https://example.com/help
In the file
- Format
- HTML + plain text
- HTML size
- 7.9 KB
- Email width
- Fluid, up to 600 px
- Remote images
- None
- Version
- 1 ·
Subject & preheader
- Subject suggestion
- Please update your Northstar payment details
- Preheader
- We could not process your $29.00 subscription payment.
Set the subject in your sending tool. The preheader is already in the HTML.
Make it yours
- State the actual retry date and account status. Remove the access assurance if the account is already restricted.
- Do not speculate about why a bank declined a payment. Link to your secure billing portal.
All names, products, amounts and dates are examples. Replace the brand, sample copy and every example.com link in both files. Changes in the viewer do not update the separate plain-text file.
Replacement reference
Northstar- Your company or product name
$29.00- Attempted charge
September 13, 2026- Next scheduled retry
https://example.com/billing/payment-method- Secure billing settings URL
Testing & use
Built with table layouts, inline styles and a mobile-width adjustment. No scripts, web fonts, tracking pixels or remote image assets.
Layout checked in Chromium and WebKit at 320, 375, 600 and 900 px, with light and dark browser settings and longer sample data. Browser check record, 2026-09-10.
Email-client tests are pending. Browser previews do not reproduce Gmail, Apple Mail or Outlook. Send a test through your provider and check the clients your readers use, including dark mode and long content.
How to preview and test HTML email →
Original design by HTML Viewer Cat. Free to edit and use commercially under the MIT license. Keep the license comment in copies of the source.
